Arrival and Departure

All cottages are available from 3-30pm and must be vacated by 10-30am.

Location and Contact

You will receive a welcome letter containing all my contact details and also the address of the property once payment in full has been received. All the properties have a key safe. You will be given the code and location of the safe within the welcome letter.

Parking

Please note that parking facilities are limited at all the properties. You can park briefly just outside or near the properties to unload.

Wick Cottage has private parking bays located along Windsor Terrace.

The rest of the properties have street parking close by.

It is possible to buy a weekly or daily permit from the Tourist Information Centre for the Council run pay and display car parks in Whitby, Scarborough and Filey. However it does not guarantee you a place.

Linen

Bed linen is provided for the beds and they will be made up ready for your arrival. Towels are also provided unless otherwise stated.

You will need to bring your own bedding if you are using any of the travel cots, sofa beds or foldaway single beds. You will need to bring your own towels for these guests too.

Heating and Fuel Charges

The price includes fuel and services.

Cleaning

As all my properties are cleaned between holidays and made ready for the next guests it is essential that you vacate the property no later than 10-30am on your departure day.

Please leave the property clean and tidy and all contents left as you found them.

Any breakages or problems you came across that would affect subsequent lets must be reported ASAP.

Visitors with Mobility Difficulties

All my properties are accessed by some steps and some narrow uneven paths. Some of the properties also have the bathroom on a different level to the bedroom. Please do not hesitate to contact me if you would like some additional information about a particular property.

Pets

One small well behaved dog is permitted. It is entirely your responsibility to see that your dog is under control at all times both inside and outside and you are responsible for any ‘accidents’. Your dog should never be left unattended in the property.

Cancelations

If a holiday is cancelled within 8 weeks of your stay, all monies are non-refundable and non-transferable.

If a holiday is cancelled outside of this period, all monies except £50 are refundable